FAQs

Getting started

What is NoSongRequests.com and what problem does it solve?

NoSongRequests.com gives DJs, bands, karaoke hosts, and other live performers one QR code for audience interaction. Guests can request songs from their phone without installing an app, and performers can manage those requests from the web, mobile apps, or desktop apps.

Pro adds tools for verified tips, shoutouts, photos, booking inquiries, ticket promotion, event modes, My Fans, advanced audience controls, and DJ software integrations. The goal is to keep the performer focused on the event while requests and audience activity stay organized.

Video reference: 0:00 Introduction & Overview

How do I create an account and get set up correctly the first time?

1. Create your account and choose Starter, Pro, or Elite.
2. Complete your profile, performer details, request instructions, and social links.
3. Download the mobile app and, if you DJ from a laptop, the Windows or Mac desktop app.
4. Enable app notifications so new requests, tips, shoutouts, and booking inquiries can alert you.
5. Scan your own QR code from another device and send a test request before your event.
6. If you use Serato, VirtualDJ, or a streaming playlist workflow, test that integration before the gig.

Downloads: NoSongRequests apps for Windows, Mac, iPhone, iPad, and Android

Do I really get a permanent QR code?

Yes. Your QR code is permanent, so you can print it on signs, cards, booth graphics, table tents, or other event materials and keep using it. Upgrading, downgrading, or cancelling a paid plan does not require a new QR code.

If you cancel Pro, your account can continue on Starter and the same QR code still works for Starter features.

Plans and accounts

What is the difference between Starter, Pro, and Elite?

Starter is free, requires no credit card, and includes your permanent QR code, request page, mobile and desktop apps, alerts, and up to 100 requests per month.

Pro is $10 per month or $100 per year. It includes unlimited song and shoutout requests, tipping, booking inquiries and ticket promotion, DJ software integrations, Karaoke, Wedding, and Line Dance modes, My Fans, and other advanced performer tools.

Elite is $20 per month or $200 per year and is designed for entertainment companies, teams, and performers who need more profiles and pages. It includes Pro features plus 25 Custom Event Pages, 25 DJ or Band profile pages, centralized booking inquiries, custom integration options, and priority support.

Current plan details: NoSongRequests pricing

Can I have multiple pages for different events or different DJs?

Yes. Custom Event Pages let you keep separate branding, request settings, and event modes for different events. Elite is designed for larger multi-performer setups and includes multiple performer profiles and Custom Event Pages.

Pro accounts can also use Custom Event Pages. Pro includes an additional Custom Event Page, and performers who need more can add a Custom Event Pages package with five additional active pages for $5 per month or $50 per year. Pages can be reused after an event.

Your performer page and branding

How do I customize my performer page so it looks professional?

You can customize your performer page with your profile image or logo, background image, bio, request instructions, disclaimer, social links, upcoming events, booking options, and other performer settings.

• Use a clear profile photo or brand logo.
• Choose a background image that keeps the page readable.
• Add a short description of what you do and what kind of requests you want.
• Add your most important social or website links.
• Use the Song Request Instructions and Disclaimer to set expectations before guests submit requests.

Video reference: 4:21 Customizing Your Page

How do I test everything before my first event?

1. Scan your QR code from another phone.
2. Submit a request as a guest.
3. Confirm the request appears in the app or dashboard.
4. Confirm notifications are working on the device you will use at the event.
5. If you use a DJ software integration, confirm the request also appears in that workflow.
6. Mark the test request played or archive it so you understand the request controls before the event.

Song requests and queue control

What is the difference between Accept Song Requests and Show Song Requests?

• Accept Song Requests controls whether guests can submit new requests.
• Show Song Requests controls whether guests can see the request list. When requests are shown, guests can also like songs if audience voting is enabled.

You can keep accepting requests while hiding the public queue, or you can stop new requests without deleting the requests you already received.

How do I quickly stop requests during an event?

Use the Stop Requests quick control on the main logged-in screen when you need to close the request form immediately. You can also control this from the Song Requests settings by turning off Accept Song Requests.

Can I set a maximum number of requests for an event?

Yes. Pro includes a Max Requests per Event setting. Once the event reaches the limit you set, new requests are blocked. This is useful for weddings, school dances, short events, or any event where you want to prevent an unmanageable queue.

How do likes work?

When the public request list is enabled, guests can like requested songs. Likes are a crowd signal, not an instruction to the performer. You can use them to see which requests have the strongest audience support while still deciding what fits your set.

Can I require a name for requests?

Yes. Requiring a name is useful for karaoke, private events, line dancing, or any event where you want more accountability. For a typical club environment, leaving the name optional can reduce friction.

How do I mark a request as played and keep my queue clean?

You can mark requests as played from the web, desktop app, or mobile app. Use the played and archive controls to keep active requests separate from completed requests. The Activity Report keeps a record for later review.

How do duplicate requests work?

Go to Settings > Song Requests > More Options and use Show Duplicate Song Requests. Turn it off when you do not want repeated requests for the same song displayed separately. Turn it on when separate requests matter, such as karaoke where different singers may request the same song.

Can I make an event family friendly?

Yes. The Family Friendly Event option helps automatically reject explicit songs and profanity. It is especially useful for school events, youth events, family events, and venues with strict content rules.

Can I limit how many requests one person submits?

Yes. You can set a per-user request limit. Request limits are session based, so if stronger identity verification is important, requiring Google sign-in can help prevent guests from simply starting a new anonymous session.

Crate Mode and desktop app

What is Crate Mode and why does it matter?

Crate Mode scans the music folders you choose and helps NoSongRequests determine whether a requested track is already in your local library. This saves time during a live set because you can quickly distinguish tracks you already own from tracks that still need to be sourced.

Crate Mode is also useful with the Serato integration because requests can be identified as in your crate or not in your crate.

How do I set up Crate Mode?

1. Install and open the latest NoSongRequests desktop app for Windows or Mac.
2. Sign in with the same Pro account used by your request page.
3. Enable Crate Mode.
4. Select the folders where your music is stored.
5. Run the scan and let it finish.
6. Submit a test request for a song you know is in your library and confirm it is identified correctly.

Re-scan after adding or moving music, and make sure external drives are connected before relying on Crate Mode.

Audience experience and security

Do guests need an account to submit requests?

No. By default, guests can submit requests without creating an account. This keeps the process fast. If you need stronger identity verification, you can require Google sign-in.

Can I require Google sign-in?

Yes. Requiring Google sign-in is useful when you want a verified identity, need stronger request-limit enforcement, or want to reduce spam and fake submissions. My Fans also uses verified Gmail sign-in as part of the fan identification workflow.

Can I require an email address, phone number, or other information?

Yes. Pro can require email addresses or phone numbers and also supports Custom Fields so you can collect event-specific information. Only require information that is useful for the event because every extra field adds friction for the guest.

Can I protect my request page with a password?

Yes. Go to Settings > Advanced > Security > Password. This is useful for private events or situations where you want only invited guests to submit requests.

Can guests see the queue and vote?

Yes, if Show Song Requests is enabled. Guests can see requested songs and like them. Turn the public list off when you want a private performer-only queue.

DJ software integrations

What DJ software does NoSongRequests work with, and how?

NoSongRequests works with major DJ software through two primary workflows:

• Direct integrations: Serato DJ Pro 4.0 or higher and VirtualDJ.
• Streaming playlist integrations: requests can be added to a NoSongRequests.com playlist in Spotify, TIDAL, or Apple Music. If your DJ software supports that streaming service, open the same playlist inside your DJ software and the requested tracks are available in your normal DJ workflow.

This streaming playlist method is commonly used with software such as rekordbox, Traktor, djay Pro, Engine DJ, and other DJ platforms that support compatible streaming services.

How do I set up the Serato DJ Pro integration?

1. Install the latest NoSongRequests desktop app for Windows or Mac from nosongrequests.com/downloads.
2. Sign in to the desktop app with the same Pro account that receives your requests.
3. Enable the Serato integration in the NoSongRequests desktop app.
4. If you want local-library matching, set up Crate Mode and let the library scan finish.
5. Send a test request so NoSongRequests has a request to place into the Serato workflow.
6. Open Serato DJ Pro 4.0 or higher.
7. Look for the NSR Requests parent crate and the date-based subcrate for the day the request was received.

Inside Serato you can see request information such as requester name, tip amount, comments, energy level, and whether the song is already in your library. The integration is designed so the DJ can stay inside Serato instead of switching back and forth between windows.

Serato details and downloads: NoSongRequests desktop apps and Serato integration

Why is a new Serato request not showing immediately?

Serato does not always refresh the crate that is currently being viewed. If a new request does not appear, click another crate and then click back to the current NSR Requests date crate. Requests normally appear quickly, but allow about a minute for the workflow to update.

If the NSR Requests crate is missing, confirm that you are using Serato DJ Pro 4.0 or higher, the latest NoSongRequests desktop app, the correct Pro account, and that the Serato integration is enabled. Close and reopen Serato after sending a test request if needed.

What do In Crate and Not In Crate mean in the Serato workflow?

In Crate means NoSongRequests matched the request to a track in the local library scanned by Crate Mode. Not In Crate means the requested track was not matched locally and may need to be sourced through a streaming service or another music source.

Does NoSongRequests integrate directly with VirtualDJ?

Yes. Requests can appear directly in VirtualDJ through its Ask The DJ folder.

1. Find your VirtualDJ username in your VirtualDJ account profile.
2. Log in to NoSongRequests and go to Settings.
3. Open the Virtual DJ section.
4. Enter your VirtualDJ Ask The DJ link in this format: https://virtualdj.com/ask/YOURUSERNAME.
5. Turn the integration on.
6. Click Update to save.
7. Open VirtualDJ and use the Ask The DJ folder to see incoming NoSongRequests requests.

Step-by-step guide: VirtualDJ integration setup

How do I use NoSongRequests with rekordbox, Traktor, djay Pro, Engine DJ, or other DJ software?

1. Connect Spotify, TIDAL, or Apple Music to NoSongRequests.
2. NoSongRequests creates or uses a playlist named NoSongRequests.com in the connected streaming service.
3. When a guest submits a request, the requested song is added to that NoSongRequests.com playlist.
4. In your DJ software, sign in to a streaming service that the software supports and that you also connected to NoSongRequests.
5. Open the streaming service's playlists inside the DJ software.
6. Open the NoSongRequests.com playlist. The requested tracks are now visible directly in the DJ software, where you can preview, load, or play them according to the capabilities of that streaming service and DJ software.

The important point is that the DJ is not manually retyping every request. The request is placed into a playlist that the DJ can see from inside the software they are already using.

Does NoSongRequests integrate with music services?

Yes. NoSongRequests supports integrations and playlist workflows with major music services including Spotify, TIDAL, Apple Music, BeatSource, SoundCloud, and YouTube. For the live DJ software request workflow described above, Spotify, TIDAL, and Apple Music can be used to place requests into the NoSongRequests.com playlist that is then viewed from compatible DJ software.

Shoutouts, photos, and big screen display

What are shoutouts and how do they work?

Shoutouts let guests send messages that you can review and display. Depending on your settings, shoutouts can be free or paid and can be moderated before they appear publicly.

Can I customize the Shoutout header?

Yes. The Shoutout header is customizable, so you can replace the default wording with event-specific language for a wedding, birthday, corporate event, club night, or other event.

Can guests upload photos?

Yes. Pro can allow audience photo uploads for the Photo Wall and big screen display. Use moderation and filtering when the event requires tighter content control.

How do I display shoutouts and photos on a TV or projector?

Use the dedicated big screen display URL on a laptop or other device connected to the TV, projector, or venue display. Keep the display device powered, connected to the internet, and configured not to sleep during the event.

Can I change the background design for shoutouts?

Yes. Shoutout display backgrounds can be changed so the big screen presentation better matches the event.

Kiosk Mode

What is Kiosk Mode and when should I use it?

Kiosk Mode is designed for events where guests submit requests from a shared tablet, laptop, or other device instead of using their own phones. It is useful for schools, venues with phone restrictions, or events where you want a dedicated request station.

What changes when Kiosk Mode is enabled?

Because many guests share the same device, identity-based controls such as sign-in and per-person session limits are less useful. Kiosk Mode is optimized for quick shared-device submissions.

Can I hide parts of the queue from guests?

Yes. You can hide the public request list while still keeping your performer-side request workflow organized.

Does NoSongRequests show BPM and key?

Yes. Request details can include BPM, key, energy, genre, popularity, and other song information. Key can be displayed in DJ-friendly notation such as Camelot when available.

Tipping and skip the line

What is the difference between Verified Tips and Unverified Tips?

Verified Tips are processed through NoSongRequests and Stripe, so the system can confirm that the payment was completed. Verified Tips can support credit and debit cards, Apple Pay, Google Pay, and Cash App when available through Stripe.

Unverified Tips use external payment methods such as Venmo, Zelle, PayPal, M-Pesa, and similar peer-to-peer services. NoSongRequests can direct the requester to the payment method, but it cannot confirm that the requester actually completed the payment. An Unverified Tip can therefore appear even if no money was ultimately sent.

How do I set up Verified Tips?

1. Log in to your Pro account.
2. Go to Settings > Get Tips.
3. Turn on Accept Verified Tips.
4. Follow the Stripe setup to connect your payment account.
5. Send yourself a small test tip from your performer page and confirm it appears correctly.

Detailed guide: Verified Tips setup

Can I set a minimum tip amount or require a tip for a request?

Yes. Pro lets you set minimum tip amounts for song requests and shoutouts. Mandatory tipping works with Verified Tips because NoSongRequests must be able to confirm the payment before treating the request as paid.

What is Skip the Line?

Skip the Line lets a guest pay to move a request ahead in the request workflow. It uses Verified Tips so the priority change is based on a confirmed payment. The performer still decides what is appropriate to play and when.

Can I create a QR code just for tips?

Yes. NoSongRequests includes a Tip Me QR option for situations where you want to promote tipping without making song requests the focus.

My Fans and marketing

What is My Fans?

My Fans is a Pro feature that helps performers turn event participation into an audience list they can use after the event. When enabled, fans sign in with Gmail so their identity can be verified and their activity can be connected to a real fan profile.

The My Fans dashboard can be used to review fans, see request activity, organize or tag contacts, export fan information, and send follow-up email from inside NoSongRequests.

Can I contact fans after an event?

Yes. My Fans includes email tools and message history so you can follow up with people who interacted with you. You can also contact fans associated with a specific event or date instead of sending to your entire list.

Can I use tracking pixels?

Yes. NoSongRequests supports advertising and retargeting pixels so performers can connect event traffic with marketing campaigns. Only use tracking and audience data in ways that comply with the privacy and advertising rules that apply to you.

Guide: My Fans

Business page, bookings, tickets, and merch

What is the Business Page?

The Business Page is a booking-focused page you can share when you want potential clients to learn about your services instead of submitting a song request. It can include your media, event types, services, contact options, and booking information.

Can people book me through NoSongRequests?

People can send booking inquiries through NoSongRequests. The platform helps capture and organize leads, but it does not currently process the full DJ booking payment inside NoSongRequests.

Can I promote and sell tickets to upcoming events?

Yes. NoSongRequests integrates with Eventbrite. Fans viewing your page can see upcoming public events and follow the ticket link to purchase tickets.

Can I sell merchandise?

Yes. NoSongRequests integrates with Fourthwall so performers can connect a merch store to their audience experience. Fourthwall handles the ecommerce fulfillment workflow while the performer promotes the store through NoSongRequests.

What should I put on my Business Page?

• A strong promo video or highlight reel.
• Quality photos from real events.
• The event types and services you offer.
• A short description of your style or specialty.
• Clear contact and booking options.
• Links to upcoming public events, social media, and merch when relevant.

Reports and exporting

What is the Activity Report?

The Activity Report is the main report for reviewing what happened across your events. It can be used for request history, post-event review, playlist building, and tipping activity.

The Activity Report shows both Verified Tips and Unverified Tips and identifies which type each tip is. There is not a separate payout report inside NoSongRequests. Verified payment and payout details are confirmed through the connected payment processor.

Can I export requested songs?

Yes. You can export request information to CSV and use playlist transfer workflows when you want to build playlists from event requests. NoSongRequests also integrates with TuneMyMusic for moving playlists to supported music services.

What is the difference between the live streaming playlist integration and exporting after an event?

The live streaming playlist workflow is designed for the gig itself. New requests are added to the NoSongRequests.com playlist in a connected streaming service so the DJ can see them inside compatible DJ software. Post-event export is for saving, analyzing, or transferring a larger set of requests after the event.

Weddings and event modes

What is Wedding Planning Mode and how should I use it?

Wedding Planning Mode is a Pro feature for collecting music choices before the wedding. It lets the couple organize requests by wedding category, including ceremony and reception moments, so the DJ has structured planning information before the event.

Use a dedicated Custom Event Page for the wedding so the couple's planning requests and event-specific settings remain separate from your main performer page. When planning is complete, you can switch the page back to the live-event settings you want guests to use at the reception.

What is Line Dancing Mode?

Line Dancing Mode is built for line dance and structured dance events. You can preload a playlist with song title, artist, and associated dance name, then decide whether guests can request only from that approved list or can also suggest other songs.

Does Line Dancing Mode work with Crate Mode?

Yes. Crate Mode can help you match requested line-dance tracks to the music you already have locally.

What is Karaoke Mode?

Karaoke Mode is designed for karaoke hosts and KJs. It lets guests identify whether they want to sing a request, supports separate requests for the same song by different singers, and provides queue and status tools for managing the rotation.

Can karaoke singers pay for priority?

Yes. If Verified Tips and priority options are enabled, a performer can allow paid priority in the karaoke workflow. The host controls whether the option is available.

Can I limit or block karaoke users?

Yes. You can limit requests per user and block individual users when necessary. This is useful when someone is flooding the queue or causing problems at an event.

Does Karaoke Mode provide karaoke music?

No. NoSongRequests manages the request and singer workflow. Playback still comes from your own karaoke library, streaming service, or DJ or karaoke software.

Does Karaoke Mode work with VirtualDJ?

Yes. NoSongRequests integrates directly with VirtualDJ through Ask The DJ, so karaoke requests can be incorporated into a VirtualDJ-based workflow.

Custom Event Pages

What are Custom Event Pages?

Custom Event Pages are separate request pages for specific events. They let you keep an event's requests, settings, and branding separate from your main performer page.

Common uses include weddings, school dances, corporate events, recurring venue nights, karaoke events, and line dance events.

What can I customize on a Custom Event Page?

You can customize items such as the school or event name, logo or profile image, background image, slogan or event message, request instructions, and event-specific request settings and modes.

Page colors are not customizable. The layout and core page styling remain consistent with NoSongRequests.

How many Custom Event Pages can I have?

Pro includes an additional Custom Event Page. If you need more, the Custom Event Pages add-on provides five additional active pages for $5 per month or $50 per year. Pages can be reused after an event by archiving or disabling an old page and creating or reconfiguring the next one. Elite includes 25 Custom Event Pages.

Do I need a Custom Event Page for Wedding Planning Mode?

Wedding Planning Mode is part of Pro, and it is designed to be used with a dedicated event page so the couple's planning information stays separate from your regular request page.

Custom Event Page guide: Guide to Setting Up Custom Event Pages

Subscriptions and account management

How do I manage or cancel my NoSongRequests subscription?

1. Log in to NoSongRequests.
2. Open the menu in the top-right corner.
3. Click Manage Subscription.
4. Use the subscription portal to change or cancel your subscription.

You can also use Settings > Profile > Account > Manage Subscription.

If you cancel Pro, your account can continue on the free Starter plan and your existing QR code still works.

Is the Custom Event Pages package a separate subscription?

Yes. Additional Custom Event Pages are managed separately from the main Pro subscription. This is why a performer can have a Pro subscription and a separate Custom Event Pages add-on at the same time.

I upgraded but do not see Pro features. What should I check?

First confirm that you are logged in with the same NoSongRequests account and email used for the subscription. If you accidentally created or upgraded a second account, contact support so the team can help identify the correct subscription and page setup.